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LISTENING SKILLS - BUSINESS COMMUNICATION

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1. Which of these is the first step in the listening process?

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2. Hearing means perceiving with ears.

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3. 10. We need logic to understand the content ________ listener

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4. 7.When we appreciate the speaker it gives him _________ motivation

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5. In which of these, the listener puts himself in place of the speaker?

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6. A well organized talk is a __________ talk.

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7. 15. _______ barrier is not Listening barrier

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8. 19.There is no difference between hearing and listening _________

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9. __________ is the last step of the listening process.

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10. 14.Preconcieved ideas or bias means __________

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11. 13.Principles of effective listening are __________

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12. Which of these should be avoided for effective listening?

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13. 22. Which of these should be avoided for effective listening?

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14. 5. Use of those sounds which as sound/sights to make a sense of them is Listening ___________

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15. Listening means to respond to advice or request.

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16. 12. Lack of interest, prevents on to pay complete attention is called __________

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17. In which of these types of listening, does the listener feel grateful?

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18. 3. ____________ is a ability to accurately receive and interpret message

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19. 1.Listening is _________ .

 

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20.

In which of these, should the listener be able to make connections between different
segments of the speech?

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21. Which of these should be avoided in pre-listening analysis?

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22. In which of these does the listener pick up special features of the speech?

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23. Which of these is the third step in the listening process?

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24. Which of these types of listening is followed by skilled listeners?

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25. 11.Barriers to active listener are ____________

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26. 8.When we react according to nature and behaviour it is called __________

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27. 4.________ is the sound that we hear and enter our ears

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28. 24. Which of these is based on effective listening?

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29. 17.Concentrate, Avoid distraction, Try to prepare beforehand, etc are ____________

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30. Which of these is not a step in the listening process?

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31. 18.In listening concentration requires __________

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32. A successful manager should be a trained listener.

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33. 25. Which of these is not a deterrent to the listening process?

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34. 23. Which of these should be avoided in pre-listening analysis?

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35. Predicting is the technique to forecast what the speaker will say.

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36. 2.Fully Physical, Mentally, Emotionally, Psychologically presentation is called ____________

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37. 6.Judging the speaker what helps he/she said is ________ listening.

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38. Which of these should be avoided while note taking?

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39. Which of these is based of effective listening?

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40. Which of these is not a type of listening?

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41. 21. Which of these is not a step in the listening process?

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42. 20.Lack of interest in the subject is a Barrier to Active listening _________

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43. 9.Listener focuses on content and manner in which they participate ___________

 

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44. Which of these types of listening lacks depth?

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45. 16. Listening is ________ part of communication

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